Refund Policy

Last updated: 2025

Overview

ArmenianPost offers 30-day listings across several categories. Refunds are available in limited cases described below. This policy applies to one-time listing fees only and not to any third-party payments made between buyers and sellers.

Eligible Refunds

• Duplicate charge: If your card was charged more than once for the same listing within 24 hours, we will refund the duplicate payment.
• Posting failure: If a paid listing fails to publish due to a platform error and cannot be restored within a reasonable time, we will refund the fee.
• Accidental purchase within 24 hours: If you posted in the wrong category or made a clear mistake and have not received meaningful views or leads, contact us within 24 hours and we may issue a refund at our discretion.

Non-Refundable

• Listings removed for policy violations or fraudulent activity
• Completed listings that received views, leads, or were live for a material time
• Disputes between buyers and sellers; we do not mediate private transactions

How to Request a Refund

1. Include your listing ID, payment date, and the reason for the request.
2. Contact support via the Contact Us form.
3. We typically respond within 1 business day. Approved refunds are issued to the original payment method and may take 5–10 business days to appear.

Chargebacks

If you file a chargeback with your bank, the refund process will proceed through your card issuer’s timelines. To expedite resolution, please contact us first.

Contact

Questions about refunds? Reach out via Contact Us and include your listing details and any relevant screenshots.